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Certified Data Recovery Professional · Phoenix, AZ ☎ (602) 686-2622

Recovery Case Log

Real cases from our lab — the drive that came in, what was actually wrong with it, what we did, and how it ended. Including the ones we couldn't recover.

Free evaluation · No data, no fee · Talk directly with a technician.

We don't advertise a success rate — a single percentage tells you nothing about your drive. This is the honest version instead: individual cases, with the real outcome each time. Every device is different, and past results on someone else's drive are never a promise about yours. The only way to know what's possible with your device is a free evaluation.

A note on privacy. We never publish serial numbers, customer names, or anything that identifies whose device it was. Model and capacity only — that's what's technically useful and nothing more.
Flash drive Full recovery

Olympus Digital Voice Recorder

Onboard eMMC · eMMC (chip-off) · August 12, 2026

An Olympus voice recorder with dead electronics but an intact eMMC. We removed and imaged the chip (chip-off), rebuilt the file structure and extracted the recordings, returned on fresh media. Full recovery.

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Hard drive Full recovery

Toshiba DT01ACA200

2 TB · SATA · August 12, 2026

A 2 TB Toshiba DT01ACA200 that came in with important files deleted. We imaged the drive, rebuilt the file system and recovered/repaired the deleted files from the image. Full recovery of the lost data.

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SSD Partial recovery

Intel Optane Memory H10 (NVMe M.2)

Optane + QLC NAND hybrid · NVMe (M.2) · August 12, 2026

An Intel Optane H10 hybrid NVMe module (Optane + QLC NAND). The QLC NAND side was unrecoverable, but we imaged, decrypted and rebuilt the file system from the Optane portion and recovered a large majority of the client's needed files. Partial recovery.

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Hard drive Full recovery

Western Digital WD30EZRX (Caviar Green)

3 TB · SATA (pulled from a WD USB enclosure) · August 12, 2026

A 3 TB WD Caviar Green pulled from a hardware-encrypting WD USB enclosure, with failing sectors. Full image through the bad sectors, then decryption and an NTFS rebuild to restore file access. Full recovery.

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Hard drive Full recovery

Seagate ST3000DM003 (Desktop HDD)

3 TB · SATA · August 12, 2026

A 3 TB Seagate ST3000DM003 with failing heads, firmware corruption, bad sectors and file-system damage. Firmware repair, a full PC-3000 image through the bad sectors, and an NTFS rebuild. Full recovery.

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Hard drive Full recovery

Toshiba MK3259GSX

320 GB · SATA · August 12, 2026

A 320 GB Toshiba MK3259GSX laptop drive with failed heads and extensive firmware damage. Cleanroom head swap, translator rebuild, imaging with the rebuilt translator, then an NTFS rebuild. Recovered the client's critical folders and files.

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Hard drive Full recovery

Seagate ST1000LM035 (Mobile HDD, SMR)

1 TB · SATA · August 12, 2026

A 1 TB Seagate ST1000LM035 SMR laptop drive with failing heads and a firmware reallocation/pending-sector fault. We addressed the firmware defect handling, captured a full image, then rebuilt the file system and extracted the data. Full recovery.

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Hard drive Full recovery

Western Digital WD10TMVV-11TK7S2 (My Passport USB, self-encrypting)

1 TB · USB 2.0 · July 24, 2026

Encrypted 1 TB WD My Passport (USB SED) with failing heads, previously sent to another lab — two cleanroom head swaps, firmware repair, and SED key extraction. Full recovery.

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Hard drive Full recovery

Seagate ST2000DM001 (Barracuda)

2 TB · SATA · July 24, 2026

A 2 TB Seagate ST2000DM001 with three faults at once — firmware/system-area damage, file-system corruption, and a failing head 2. Cleanroom head-stack swap, ROM patch for service-area access, imaged and file system rebuilt. Full recovery.

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Flash drive Full recovery

SanDisk Ultra USB 3.0

128 GB · USB 3.0 · July 17, 2026

Dropped 128 GB SanDisk Ultra, made far worse by another shop's micro-soldering — donor controller and NAND migration, recovered in full.

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Memory card Not recoverable

SanDisk Ultra microSDXC (A1, UHS-I)

1 TB · microSDXC UHS-I · July 17, 2026

1 TB monolithic microSD — reached and read the raw NAND via pinout and Rusolut VNR, but the LDPC-encoded data cannot be decoded with current tooling.

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RAID Full recovery

Synology RAID 5 (4 × Seagate 3 TB)

9 TB usable · SATA · July 17, 2026

Synology RAID 5 offline with two of four drives failed — imaged every member, rebuilt the array virtually, full recovery.

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RAID Full recovery

HPE SmartArray server — RAID 6 + RAID 5

12 × 1.8 TB SAS · SAS · July 17, 2026

Twelve-drive business server, two arrays on one HP SmartArray controller — a five-drive RAID 5 knocked out by a controller fault, and a seven-drive RAID 6 down three drives. Three cleanroom head swaps, every member imaged, array rebuilt virtually. Full recovery.

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Got a drive that looks like one of these? Start with a free evaluation — we'll tell you honestly what's recoverable.

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Free evaluation · No data, no fee · Talk directly with a technician.