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Certified Data Recovery Professional · Phoenix, AZ ☎ (602) 686-2622

Recovery Case Log

Real cases from our lab — the drive that came in, what was actually wrong with it, what we did, and how it ended. Including the ones we couldn't recover.

Free evaluation · No data, no fee · Talk directly with a technician.

We don't advertise a success rate — a single percentage tells you nothing about your drive. This is the honest version instead: individual cases, with the real outcome each time. Every device is different, and past results on someone else's drive are never a promise about yours. The only way to know what's possible with your device is a free evaluation.

A note on privacy. We never publish serial numbers, customer names, or anything that identifies whose device it was. Model and capacity only — that's what's technically useful and nothing more.
Hard drive Full recovery

Western Digital WD10TMVV-11TK7S2 (My Passport USB, self-encrypting)

1 TB · USB 2.0 · July 24, 2026

Encrypted 1 TB WD My Passport (USB SED) with failing heads, previously sent to another lab — two cleanroom head swaps, firmware repair, and SED key extraction. Full recovery.

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Hard drive Full recovery

Seagate ST2000DM001 (Barracuda)

2 TB · SATA · July 24, 2026

A 2 TB Seagate ST2000DM001 with three faults at once — firmware/system-area damage, file-system corruption, and a failing head 2. Cleanroom head-stack swap, ROM patch for service-area access, imaged and file system rebuilt. Full recovery.

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Flash drive Full recovery

SanDisk Ultra USB 3.0

128 GB · USB 3.0 · July 17, 2026

Dropped 128 GB SanDisk Ultra, made far worse by another shop's micro-soldering — donor controller and NAND migration, recovered in full.

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Memory card Not recoverable

SanDisk Ultra microSDXC (A1, UHS-I)

1 TB · microSDXC UHS-I · July 17, 2026

1 TB monolithic microSD — reached and read the raw NAND via pinout and Rusolut VNR, but the LDPC-encoded data cannot be decoded with current tooling.

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RAID Full recovery

Synology RAID 5 (4 × Seagate 3 TB)

9 TB usable · SATA · July 17, 2026

Synology RAID 5 offline with two of four drives failed — imaged every member, rebuilt the array virtually, full recovery.

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RAID Full recovery

HPE SmartArray server — RAID 6 + RAID 5

12 × 1.8 TB SAS · SAS · July 17, 2026

Twelve-drive business server, two arrays on one HP SmartArray controller — a five-drive RAID 5 knocked out by a controller fault, and a seven-drive RAID 6 down three drives. Three cleanroom head swaps, every member imaged, array rebuilt virtually. Full recovery.

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Got a drive that looks like one of these? Start with a free evaluation — we'll tell you honestly what's recoverable.

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Free evaluation · No data, no fee · Talk directly with a technician.